Welcome to Jagaan. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit jagaan.com and use our real estate marketplace services.
Introduction
By using Jagaan, you agree to the collection and use of information in accordance with this policy. We only collect what we need to run the platform, keep it secure, and support you when something goes wrong.
Information we collect
Information you provide to us
We collect information you provide directly when you:
- Create an account on Jagaan
- List a property for sale or rent
- Contact sellers, buyers or agents through our platform
- Subscribe to our services or purchase premium features
- Fill out forms or respond to surveys
- Contact our customer support team
This information may include:
- Name, email address and phone number
- Postal address and location data
- Payment and billing information
- Property details and listing information
- Communications between users on our platform
- Profile information and preferences
Information automatically collected
When you visit jagaan.com, we automatically collect certain information about your device and usage, including:
- IP address and browser type
- Device information and operating system
- Pages viewed and time spent on our site
- Referring website addresses
- Location data (with your permission)
Contact form verification
When you submit our contact form, we send a one-time code to the email address you provide to confirm it is genuine before your message reaches our team. The code is stored as a secured hash rather than plain text, expires a short time after it is sent, and can only be used once. We also record the IP address, timing and basic request details of that submission to detect and block automated spam. This information is retained only as long as needed for that purpose and is not linked to your account unless you are signed in.
How we use your information
We use the information we collect to:
- Provide and maintain our real estate marketplace services
- Process your transactions and send related information
- Send administrative information about your account
- Respond to your comments, questions and customer service requests
- Send you marketing and promotional communications, with your consent
- Monitor and analyze usage trends to improve our services
- Detect, prevent and address technical issues and fraud
- Comply with legal obligations and protect our legal rights
Data security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your data rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to or restrict processing of your information
- Withdraw consent for marketing communications
- Data portability where applicable
To exercise these rights, contact us using the details at the bottom of this page.
Children's privacy
Jagaan is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
Changes to this privacy policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the last updated date at the top.
Contact us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at: