London
United Kingdom
- Phone
- +44 20 7946 0000
- Hours
- Monday to Friday, 9:00 to 18:00 GMT
Whether it is a listing that looks wrong, an invoice that does not add up, or a partnership you want to explore, one team reads every message. We confirm your email first so nothing gets lost in a spam filter, then reply within one business day.
Messages land with the same team wherever you send them from. Phone lines are staffed during local office hours.
United Kingdom
Pakistan
United Arab Emirates
Most messages get a reply within one business day. Billing and technical support are picked up first, press and careers can take a little longer.
The code confirms the email address belongs to you. It keeps our inbox clear of automated spam, and it means our reply reaches an address that actually works.
Every message gets a reference like CT-000123. Quote it in any follow-up and we can pull up the full thread straight away.
Use the message button on the listing itself. That opens a secure thread with the agent or seller and keeps everything in one place. Pick Report a listing here if something looks wrong instead.
Try the forgot password link first, and check the spam folder for the reset email. If that does not work, send us a message under Technical support with the email address on the account.
Your message goes to the Jagaan support team only. We keep it for as long as it takes to resolve your query and handle it under our privacy policy.
Plenty of questions have an answer already waiting on the site.